Terms of service

Online Ordering & Delivery

Within this site our customers have access to the latest products and prices that are currently available. As soon as anything changes we immediately update our site, keeping all customers well informed with up to date information.

Of course we are always delighted to see you In Store but customers can also buy from us online and enjoy free delivery to their doorstep on orders of £50 or more, all deliveries under £50 will be subject to a £5 delivery charge.

Our Prices

Our prices for every customer are based on the quantity of product ordered giving larger wholesale trade cardholders the opportunity of greater discounting whilst still offering good value wholesale pricing for smaller business need and our Home shoppers. All prices shown throughout our website include GST which if relevant will be deducted for you separately once we have received and checked your order and possible right to exemption.

Forms of Payment

Payment can be accepted in any of the following ways:

Debit/Credit Cards (online payments at checkout) - Visa Card, Maestro Card, Mastercard and JCB
Cash
Debit or Credit Card In-store/online - no credit charges apply
BACS - please contact our Admin team for assistance
We accept payment before or at the time of collection or delivery.

Local Order Collections & Deliveries

A customer collection point is located in our logistics area alongside the In-store showroom. Customers may collect their prepared order by reversing in to have their cars loaded for them. Customers using this facility do so entirely at their own risk and are politely requested to show consideration to others by not blocking the entrance or parking on the road.

For customers who prefer to have their purchases delivered direct to their door we offer a free delivery to their doorstep on orders of £50 or more.

Shipping & Handling for the other Channel Islands & all Mail Orders

We can arrange shipping on orders to both customers in other Channel Islands or Mail order customers. A quote for relevant charges to do this will be advised upon receipt of your order requirements. Customers are responsible for any additional charges and / or duties and taxes levied in receiving their order.

Refund Policy

If you are not 100% satisfied with your purchase, within 30 days from the purchase date you may either return your purchased product to us for a full refund or exchange it for another product of equal value. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.

Cancellation Policy

We may, on occasions, have reason (beyond our control) to cancel an order after it has been placed with us. In the event of this happening you will receive a refund in full via the payment method used when ordering.